Are old customers more important to online businesses than new ones?
For businesses, particularly online ones, there will always be a mix of new and old customers. But what does the ratio between them tell you about the health of the company?
Cloud marketing company Optimove has studied data from millions of online customers and more than 180 brands to help companies understand if their ratio of new-to-existing customers indicates a state of growth, stagnation or decline.
Watch out for phishing as US tax deadline day approaches
As the April 18 deadline for submitting individual and company tax returns in the US approaches, many people will be rushing to submit their information and this makes it a major opportunity for cyber criminals.
The run up to the deadline is likely to see millions of phishing emails sent to consumers and businesses. These will be trying to grab social security numbers, paycheck stubs, bank accounts, passwords, IDs and other key pieces of personal and professional information, using fake web sites and fraudulent emails that masquerade as official government collection agencies.
Crowdsourcing platform creates insights from unstructured data
Getting useful information from unstructured data is a notoriously difficult and time consuming task, but the launch of a new intelligent crowdsourcing platform could be about to change that.
The Spare5 platform uses a known community of specialists to accomplish custom micro-tasks that, filtered for quality, allow product owners to train powerful artificial intelligence models, improve their search and browse experiences, augment their directories and more.
New sales platform combines human and machine intelligence
Much of the sales process is about making effective use of information about existing and potential customers. But often that knowledge isn't easily accessible and therefore not used effectively.
A new platform from sales transformation specialist Altify aims to give B2B sales teams real-time visibility into the process based on stored knowledge and its built-in contextual insight engine.
Employees opt for Apple when given a technology choice
It's becoming increasingly common for companies to offer their employees a choice of technology devices. And according to a new survey when they do have a choice people are more likely to choose Apple devices.
The study by device management company JAMF Software shows that ease of use is the main reason given by people for selecting Mac (75 percent) and iOS (79 percent) as their work device of choice.
Security is a top priority when installing identity solutions
According to a new survey 78 percent of organizations say that security outweighs cost savings and user experience when choosing identity management solutions.
The survey by access control specialist SecureAuth used responses from over 230 IT security professionals in the US and UK.
New service helps service providers deliver cloud-based security
Security is a key concern for all enterprises, so it's not surprising that it's something managed service providers are keen to offer their customers in order to add value and differentiate their service.
Network breach detection company Eastwind Networks is launching a Managed Service Provider (MSP) and Managed Security Service Provider (MSSP) program. The new program is designed to help service providers stand out and grow their business with a simple cloud-based breach detection solution that ensures that customer data and assets are secure.
Jewelery meets gadgetry in the Oukitel A8
Bluetooth tracking devices to help stop you forgetting your phone have been around for a while, but they've generally been quite functional in design, looking like a remote car key.
Chinese smartphone maker Oukitel is launching its own take on the lost phone finder with a new gadget that looks like a piece of jewelry but also functions as more than just an alarm to tell you you've left your phone behind.
New platform speeds up development of intelligent search apps
One of the problems with big data is that creating applications to access the information inevitably introduces a time lag and this leads to frustration for the end user.
Search and analytics software company Lucidworks is aiming to cut out this bottleneck with the launch of Lucidworks View, which allows companies to quickly and easily create custom search-driven applications built on Apache Solr and Apache Spark.
Kingston launches new hardware encrypted flash drives
One of the best known names in the flash memory market, Kingston acquired the IronKey brand from Imation in February of this year.
IronKey has long been one of the leading brands in encrypted Flash drives and today we see the first fruits of the new partnership with Kingston's launch of two new managed and 256-bit AES hardware encrypted USB drives.
Attack by cyber terrorists feared by 63 percent of US security professionals
Key concerns of information security executives include the growing threats of global cyber terrorism, the current state of security within the US and the ability of organizations to prevent such attacks.
These are among the findings of a new study by account management solutions provider Thycotic of more than 200 security industry attendees at RSA.
Flexera extends software asset management to the cloud
While it's important for companies to manage their software licensing effectively, with the shift of many systems to the cloud doing so has become more difficult.
Software asset management specialist Flexera is riding to the rescue with the launch of a new solution addressing the management of cloud Infrastructure-as-a-Service.
SQL Server 2005 support reaches the end
We've known for some time that SQL Server 2005 was reaching the end of its extended support period and Microsoft has been busy encouraging users to move to newer software such as SQL Server 2014.
Today is the day when its support finally ends, so users still running the system will no longer receive hotfixes and security updates from Microsoft.
The future of developer recruitment [Q&A]
Recruiting developers is often a problem for organizations as the skills required are different from those in other sectors and can be hard to assess. Development often has a great deal in common with more creative fields, where suitability for a job is not so much about qualifications but about what you can do and how you can communicate.
So what can companies do to discover the developer talent they need? We spoke to Mike Bartlett, CEO of developer community site Gitter to get his perspective.
New cloud platform streamlines Android app development
Businesses have ever more demand from consumers to deliver services via mobile, so they're looking for ways to produce apps quickly and efficiently.
To address this need, Android solutions provider Genymobile is cloud-based platform that allows enterprises to build, test, show off and service Android applications across the entire application lifecycle while streamlining the development process.
Ian's Bio
Ian spent almost 20 years working with computers before he discovered that writing about them was easier than fixing them. Since then he's written for a number of computer magazines and is a former editor of PC Utilities. Follow him on Mastodon
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