Ian Barker

MyIT makes it easier for companies to embrace BYOD

Demand from employees to use mobile devices with different operating systems and applications is the bane of IT managers' lives at the moment. BMC Software aims to ease the burden with its latest version of MyIT. Featuring major new OS expansions and a new HTML 5 universal client to support mobile, desktop and laptop devices, MyIT 1.5 delivers single-point access to a variety of company resources from any device.

We looked at the MyIT app back in June at which time it was only available for iOS devices. The new version delivers native Android support, a wide array of new self-service features, enhanced language support, and fast and convenient integration with BMC AppZone for enterprise app store access.

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IBM acquires The Now Factory to extend its big data portfolio

big data cube

IBM has announced that it's reached an agreement to acquire The Now Factory, a Dublin-based provider of analytics software that helps communications service providers (CSPs) deliver better customer experiences and drive new revenue opportunities.

Using The Now Factory’s software, CSPs can gain real-time insights into their customers by analyzing massive quantities of network and business data. With this type of insight they can provide an enhanced quality of service by better managing negative experiences and network outages.

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Horror stories of enterprise mobility

Mobile development platform supplier Appcelerator has released the results of its latest enterprise mobility survey along with a Halloween-themed infographic.

The survey of 804 companies worldwide carried out in August this year looks at their current and intended use of mobile systems. Among the key points the study finds that ownership of mobile projects within companies is often unclear with only 15 percent having employed or planning to employ a single leader for mobile developments. This despite the fact that enterprise apps are growing fast with half of companies reporting plans for an enterprise store.

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Symantec battles the ZeroAccess botnet

Information security specialist Symantec has announced on its Security Response blog that it has taken the first steps towards combating the ZeroAccess botnet. The company has "sinkholed" more than half a million bots -- making a serious dent in the number of bots under attacker control. Symantec is actively working with ISPs and CERTs (Computer Emergency Readiness Teams) worldwide to help get infected machines cleaned up.

ZeroAccess has a highly technical and sophisticated infrastructure. It uses a peer-to-peer architecture giving the botnet a high degree of redundancy with no central command and control server. It also uses various advanced methods to survive on infected machines. It uses click-fraud and Bitcoin mining to carry out two revenue generating activities potentially earning millions of dollars a year.

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A quarter of businesses to lose competitiveness due to digital incompetence

Digital business incompetence will cause a quarter of firms to lose competitive ranking by 2017, according to research group Gartner. The results of a survey of 151 business decision makers in the second quarter of 2013 show that 90 percent of respondents think that competition for talent will contribute to digital success or failure.

"The next decade will move beyond the notion of using technology to automate businesses and toward positioning technology as revenue builder, market maker and customer finder," says Diane Morello, managing vice president at Gartner. "When companies have those targets in mind, digital business becomes real. The impact of digital business will be undeniable: It will introduce new business models, cause industries to be 'digitally remastered' and change the way that businesses put great minds to work".

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Bitrix24 delivers powerful collaboration to smaller enterprises for free

Enterprise social network and collaboration specialist Bitrix24 has released a new version of its free software for smaller businesses. The new product allows users to create, edit and collaborate on documents online, without having MS Office installed on their PCs.

Bitrix 24 has its own instant messenger for video and group chats, in addition users now have access to video conferencing and screen sharing capabilities. Email connectors allow it to work with MS Exchange, Outlook, Gmail, AOL, Yahoo!, iCloud and other popular mail services.

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Huddle wants to free enterprises from the shackles of SharePoint

Enterprise collaboration specialist Huddle has launched its new Content Connector tool to release organizations from what it calls "the pain of SharePoint" and other legacy content management systems.

Content Connector enables organizations to seamlessly migrate large amounts of content out of their unwieldy and complex SharePoint deployments, which are difficult to manage and upgrade, and into Huddle’s secure cloud. By doing so, organizations can transform the way they work, support an increasingly mobile workforce and benefit from cross-firewall collaboration.

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VictorOps improves collaboration for development teams

With its collaborative platform for DevOps teams, Colorado-based VictorOps aims to combine the power of people and data to solve IT problems in real time.

VictorOps builds on the concept of a live timeline of alert data, platform intelligence and team interaction to create IT situational awareness. In addition it seamlessly orchestrates incident identification, escalation, notification, and remediation among team members regardless of their physical location or the time of day.

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Australian decision management software comes to the US

Australia-based software company Hexigo is set to bring its cloud-based decision management tool to the US. But rather than just jumping on the collaboration bandwagon, this software is slightly different from the raft of project management and business social network tools we've seen of late.

Launched in Australia in February/March 2013 and already in use by a number of large organizations including government agencies, Hexigo is a decision tool. It brings people together from across business units, or even across companies, and creates a centralized decision history. This means that once a decision is reached there's a trail showing all of the discussions leading up to it. This helps with knowledge retention when employees leave or move on to other roles. The information can be used to educate new team members, guide strategic planning and keep projects on track.

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Companies must refocus privacy efforts says Gartner report

According to a survey by research company Gartner only 43 percent of organizations have a comprehensive privacy program in place whilst seven percent admit to only doing the bare minimum to address privacy laws. The results are based on 221 organizations surveyed in April and May 2013 in the US, Canada, UK and Germany.

"More than a third of organizations still 'consider privacy aspects in an ad hoc fashion' and it is surprising that so many companies are saying that they are not conducting privacy impact assessments before major projects. Sixty-two percent do not scan websites and applications, or conduct an organization-wide privacy audit every year. Organizations must put these activities on their to-do list for 2014," says Carsten Casper, research vice president at Gartner.

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Amazon turns its Fire on the enterprise

Earlier today we reported on Amazon's launch of three all-new Kindle Fires. Thanks to the introduction of improved enterprise and productivity features in Fire OS 3.0, Amazon hopes to make the latest Fire HD and HDX more attractive to BYOD and business users.

"Kindle Fire is already the second most popular tablet at work in the US," says Raghu Murthi, Vice President of Enterprise and Education at Amazon. "As employees increasingly bring their own devices to work, the new Kindle Fire tablets can be easily integrated into the workplace with the new enterprise features, including encryption, secure Wi-Fi, a native VPN client, integration with leading MDM solutions, and Kerberos support for Intranet access".

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Clarizen links with JIRA to streamline development

Work collaboration and project management specialist Clarizen has announced that it now provides connectivity to JIRA, Atlassian's bug and issue tracking software. The integration allows users to plan projects, portfolios, resources, budgets and more, while seamlessly integrating research and development activities from JIRA to Clarizen and vice versa.

"While Clarizen customers appreciate our native functionality, they are also looking for ways to seamlessly interact with their other mission-critical systems," says Guy Shani, chief strategy officer at Clarizen. "A core part of our business is to continually support the needs of our customers, so we listened to those who have standardized on JIRA in their R&D environment. Rather than managing bugs and issues in a silo, our new integration allows the data to sync with broader projects and cross-departmental teams using Clarizen. The bi-directional nature of the integration now closes the loop between project management and R&D, allowing teams to fully implement agile methodologies".

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Media, communications and banking lead the charge to big data

Investment in big data continues to rise in 2013 according to a new survey by Gartner with 64 percent of companies investing or planning to invest compared to 58 percent in 2012.

The survey of 720 Gartner Research Circle members worldwide, which was conducted in June 2013, was designed to examine organizations' technology investment plans around big data.

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New cloud storage technology expands scalability and performance

Cloud backup

San Francisco-based storage specialist Riverbed Technology has announced an expansion of its Whitewater cloud storage appliance family with the launch of new hardware and updates to its operating system. These provide greater capacity, faster speeds and more replication options.

The latest models have up to triple the cache of previous versions and can support up to 14.4 petabytes of logical data. Enhancements to the Whitewater Operating System (WWOS 3.0) include a 10 gigabit network interface and the ability to pair devices in order to replicate data to another location making it ideal for real-time backups and hot recovery sites and for integrating with public cloud services.

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AT&T teams with Microsoft to bring enterprise security to the cloud

cloud security

Microsoft and AT&T have announced a collaboration to allow enterprise customers to connect to Microsoft's cloud platform using a private network. The solution will use cloud integration technology to pair VPN with Azure and allow customers to benefit from enterprise grade security with as much as 50 percent lower latency compared to a normal public Internet connection.

"This is a game changer for businesses that have been seeking a more secure way to reap the benefits of cloud services," says Andy Geisse, CEO, AT&T Business Solutions. "By bringing the security and performance of our virtual private network to Windows Azure, we expect to energize enterprise demand for cloud solutions".

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