Sofia Elizabella Wyciślik-Wilson

Stop the presses! People don’t like it when things are rubbish! A new study shows that while we are more attached to our phones than ever, they are an increasing source of frustration and problems. Users have become less tolerant of issues with hardware, bad experiences with customer services, and crashing apps.

The study -- entitled It's Complicated: Mobile Frustrations & Churn -- also found that faulty handsets and poor customer services would be enough to drive nearly a third of people to a new carrier or handset manufacturer. Interestingly, the study also threw up a few surprises, including the revelation that not many mobile users are bothered about photo and video quality.

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Sundar Pichai is the new CEO of Google as the company undergoes a huge restructuring. Co-founders Larry Page and Sergey Brin are moving to a new company called Alphabet -- which has a superb URL -- which will serve as an umbrella company for Google and its various projects.

Google itself is being, in Page's words, "slimmed down" and the change is quite an extraordinary one. Page quotes the original founders' letter that was written 11 years go. It states that "Google is not a conventional company", and today's announcement makes that perfectly clear. There's a lot to take in...

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Windows 10, just like its predecessor Windows 8.1, allows for the creation of child accounts that can have limitations imposed upon them. It's a feature that many parents take advantage of, but as more and more people start to upgrade to Windows 10, increasing numbers are complaining about the way in which Microsoft monitors account activity and sends out regular emails about that activity.

The account activity email is optional in Windows 10 -- just as it was in Windows 8.1 -- but it is switched on by default. While many parents like the idea of being able to place restrictions and limitation on a child's Windows account, the "creepy" email that many are seeing for the first time is viewed as a step too far.

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The Internet Watch Foundation today announced that it is working with some of the biggest names in technology to stamp out child sex abuse images online. Part of the problem with stemming the flow of such images is that once they are removed from one site, it takes little time for them to reappear elsewhere.

Working in conjunction with Google, Facebook, Twitter, Microsoft, and Yahoo, the IWF says that it intends to share image hashes with a view to making illegal images faster to identify. Three different types of hash will be created -- the familiar MD5 and SHA-1, as well as Microsoft's PhotoDNA -- helping to improve rates of detection.

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If you've added your mobile number to your Facebook account, you might want to reconsider in light of a new security exploit. A software engineer was able to access user data just by entering their mobile number. Profile pictures, names and locations were all accessible even for users who had not made their number public.

There is potential for such harvested data to be misused by malicious parties, as it provides an easy way to link a mobile number to an individual. Reza Moaiandin was able to use a special tool to quickly generate tens of thousands of numbers which, when passed through a Facebook API, fed back the associated user profiles.

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A lot of security systems are based on random numbers, prime numbers, or a combination of the two. But generating random numbers is not as random as you might expect -- or hope -- and it relies on sources of broadly random data that can be used as a starting point. The problem is that these sources of data are not large enough.

The entropy of data generated by Linux servers -- which are the backbone of much of the internet -- is, says security expert Bruce Potter, too low. Speaking at Black Hat USA 2015 -- an event which has already seen the unveiling of the Thunderstrike 2 firmware malware and the Stagefright-beating Certifi-Gate Android vulnerability -- Potter warns that the low entropy problem means that seemingly random numbers could in fact be easier to guess or crack than first thought.

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We already knew that Windows 8.1 RT Update 3 is coming in September, but recent Windows news has been dominated by the release of Windows 10. The update will be pushed out to Microsoft's Surface and Surface 2 tablets as well as other RT devices, and Microsoft Window's 10 FAQ pages have been updated to explain some of the improvements that users can look forward to.

Nothing has changed with regard to Microsoft's position on Windows 10 for RT devices -- this is still not going to happen. Updates to Windows 8.1 RT is the best that users can hope for, and now the company is starting to advertise -- through Windows 10 -- what the update will bring.

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Microsoft's Gabe Aul has revealed that the company plans to release a new technical preview of Windows Server 2016 later this month. Responding to questions on Twitter, the company's Corporate Vice President and face of the Windows Insider program also said that Windows 10 RSAT will be launched in August.

Unlike the preview builds of Windows 10, previews of the latest edition of Windows Server have been slower to creep out of Redmond. Sysadmins will be keen to get their hands on the latest builds to see just what direction Microsoft is taking with its server software after the decision to delay the launch.

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Joaquim Vergès, the man behind Twitter app Falcon Pro, is joining Twitter. His much loved app will live on, but Vergès will soon be starting work as part of the official Twitter team, helping with the development of the UI.

The announcement came -- of course -- via a tweet. Vergès said that he was going to use Falcon Pro as a testing ground for new features, but explained that he had become frustrated by the limitations of being a third party developer.

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If you upgrade your computer from Windows 7 or Windows 8 to Windows 10, you probably have no idea what your product key is for the latest version of the operating system. The time may come when you want to perform a clean installation of Windows 10, and this is when you'll need that key.

It is not possible to use your product key for your old version of Windows to activate Windows 10, but during the initial upgrade process this key is converted into a new one. Using a special tool, you can find out the key that has been generated for you so you can make a note of it for future reference.

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There have been numerous stories in recent days about the threat posed by Stagefright to Android users. A more serious threat has been revealed at Black Hat USA 2015, however -- one that affects hundreds of millions of Android devices. Known as Certifi-gate, a vulnerability has been found in Remote Support Tools which could allow for hackers to take full control of phones.

The security issue was discovered by Check Point, who has notified handset manufacturers of the vulnerability, and launched an app that you can use to see if your handset is affected. Stagefright led to many handset manufacturers announcing a switch to monthly security updates, and some have already issued a fix for Certifi-gate. However, it seems that HTC is a little slow off the mark this time around, particularly when it comes to patching newer phones.

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Firefox users are being encouraged to upgrade to the latest version of the browser as soon as possible after the discovery of a serious security flaw in the software. Mozilla was quick to patch the security hole which could result in users' personal files being uploaded to a remote server.

Affecting the Windows and Linux versions of Firefox, the security vulnerability stems from the browser's PDF viewer. It allows for the injection of JavaScript that could be used to locate sensitive files and transfer them to a remote server.

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Stagefright took the Android world rather by surprise. As well as catching the industry with its pants down, it highlights a problem of mobile security: it's just not taken seriously enough. In response to the Stagefright vulnerability, both Samsung and Google announced new monthly security update cycles.

Not to be outdone, LG has now followed suit, and it would be surprising if we didn’t see more manufacturers of Android handsets doing exactly the same in the coming weeks. But in announcing its own monthly security update schedule, LG has highlighted another stumbling block for mobile security. Carriers.

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Some Windows 10 users have been upset by the fact that updates to the operating system are no longer optional -- without using extra software, at least. Microsoft has now made it clear that the same applies to app updates. Updates to apps will be delivered automatically with no option to skip them.

This is not the first time updates in Windows 10 have caused unrest. As well as the mandatory updates debacle, the fact that updates are shared with other people to speed up delivery also concerned some users. But what has riled Windows 10 Home users about apps updates is the lack of choice and transparency.

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Microsoft is taking steps to try to ensure that the apps that people want to see on Windows are actually available. We've already seen the company woo developers with tools such as Project Westminster to make it easier to create Universal Windows Apps, and Astoria to help convert Android apps for Windows.

Project Islandwood was the same idea, but for iOS apps -- the idea is that by making it easy to convert apps for Apple's platform into Windows apps, Microsoft can use developers to plug the 'app gap'. To spread the project's net further, it has now been released under the name Windows Bridge for iOS and -- more importantly -- it has been released to GitHub as an open source tool under the MIT license.

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